FAQ

Please read our FAQ before sending us a message.

How DO I Place An Order?
1 – Browse our Shop or Shop+ page to find a product that best suits your need.
2 – Add items to the shopping cart and press checkout. Fill in a valid shipping address.
3 – Checkout online with Bitcoin, CashApp, or Zelle.
4. Payments are verified and your order will be shipped within 24hours. (we need some time to pack and send your order)
What is the min/max quantity of product I can order?

Our site sells shruumz chocolate, and the Minimum Quantity to Order is 5. Maximum Quantity to order is Unlimited since we work with direct manufacturers. However, our sales representative will give you further advice. We are online please contact us at any time.

Which payment methods are accepted in the Online Shop?

We accept CashApp, Zelle and Bitcoin

How long will delivery take?

Delivery within US will take 5 days.

What Happen if the product Does Not Arrive?

If your order does not arrive or gets seized, we will in all fairness ship your package again. For free! We have the following reshipping conditions:
Free reshipping takes place after 2 business days. Most packages arrive within 3 days. International mail and customs can have various delays, hence the waiting period.
If you have entered an incorrect address (Like forgetting the apartment number), then we cannot reship for free. The address is printed out EXACTLY as you enter it, no manual actions on our side (unless you ask us to). However, we do not leave you standing in the cold, so to compensate you will get a coupon for a 40% discount on your next order.
You can give an alternative address for the 2nd shipment. We will also use a different stealth method.

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